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For customer support, submit a request using this form.

Please be patient. Your request will be received by a real human being and responded to as quickly as possible.

Customer support hours are Monday - Friday 9 - 5 p.m. Eastern Time.

You should receive a response within 1 business day.

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: Using our Help Desk

Our mission is to support your learning experience, and enable it to be as fulfilling as possible. You may Ask a Question or Submit a Request immediately by filling out a simple form.

Customer support is available Mondays-Fridays 8:30 - 5 pm Eastern Time. We reply to every request as quickly as we can, usually within 1 business day. You will always receive a response by e-mail, and you can also view the status of your help request online. Or, search our Knowledgebase to find quick answers to your questions.